Driver Easy will automatically recognize your system and find the correct drivers for your ASMedia USB 3.0 eXtensible Host Controller, and your variant of Windows version, and it will download and install them correctly:Ģ) Run Driver Easy and click the Scan Now button.
Be sure to choose only drivers that are compatible with your variant of Windows version.Īutomatic driver update – If you don’t have the time, patience or computer skills to update your ASMedia USB 3.0 eXtensible Host Controller drivers manually, you can, instead, do it automatically with Driver Easy. Manual driver update – You can update your Asmedia USB 3.0 drivers manually by going to the manufacturer’s website, and searching for the most recent correct driver for ASMedia USB 3.0 eXtensible Host Controller. There are two ways you can get the right drivers for device: manually or automatically. There are two ways you can update the driver: Manually driver update & Automatically driver update. If your keyboard and mouse are working, you just need to update the drivers. Methods here apply to Windows 10, 7, 8, 8.1, XP & Vista.Ĭase 1: Your keyboard and mouse are working.Ĭase 2: Your keyboard and mouse are not working.Ĭase 1: Your keyboard and mouse are working You can fix the driver issues even your USB keyboard and mouse are not working.
The comments in the forum thread suggests that all types of Thunderbold docks are affected by that problem.In this post, you will learn how to fix the ASMedia USB 3.0 eXtensible Host Controller driver issues. HP ZBook 150W Thunderbolt 3 Dock Product #: P5Q58AA.I am assuming that installing the Extension pack might be related, but I have not specifically tested it without. So in summary this seems to be an interaction between the ASMedia USB Root Hub driver and the Virtualbox VBoxSVC.exe process.
I have observed that Virtualbox (VBoxSVC.exe) does not stop properly on some occasions when closed and need to be killed manually to allow the driver to load. Stopping Virtualbox will allow the driver to load properly and the USB on the docking station will then work again. The driver could not be loaded because a previous version of the driver is still in memory. Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. This will try to load the ASMedia USB Root Hub driver again but it fails with: This will unload the ASMedia USB Root Hub driver.
Boot the system and attach the docking station.So unloading that driver is a regular occurrence and it is quite disruptive if the USB does not work on that docking station.
The problem is that the ASMedia USB Root Hub is part of the devices that loaded and unloaded as part of the docking procedure on the Thunderbolt3 docking station. I can reproduce the same issue and wanted to update that ticket so it is better understood and maybe actually get fixed. I stumbled across the community thread that got opened as response to that ticket.